Tranquility Bookkeeping Services, LLC (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you engage with our services or communicate with our team.

1. Information We Collect
We may collect the following categories of personal information when you contact us, use our services, or interact with our website:
  • Contact information — name, email address, phone number, and mailing address
  • Business information — company name, EIN/tax identification, and financial records shared for bookkeeping purposes
  • Communication data — messages, inquiries, and correspondence submitted via phone, email, SMS, or web forms
  • SMS/text opt-in information — phone number and consent status when you opt in to receive text messages from us
  • Usage data — IP address, browser type, and pages visited when you use our website

2. How We Use Your Information
We use personal information for the following purposes:
  • To provide bookkeeping, accounting, and tax services you have engaged us for
  • To communicate with you about your account, appointments, or service updates
  • To send you transactional SMS messages (appointment reminders, document requests, service notifications) if you have opted in
  • To respond to inquiries and provide customer support
  • To comply with applicable legal and regulatory obligations
  • To improve our services and website experience

3. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
  • Service providers — trusted third-party vendors who assist us in operating our business (e.g., cloud storage, accounting software, communication platforms), bound by confidentiality agreements
  • Professional advisors — attorneys or accountants where necessary to deliver services to you
  • Legal compliance — when required by law, subpoena, or government authority
  • Business transfers — in connection with a merger, acquisition, or sale of business assets

SMS POLICY: SMS consent and phone numbers collected for the purpose of SMS communications are not shared with third parties or affiliates for their own marketing purposes. SMS consent is not shared with third parties.

4. SMS Communications
By providing your phone number and opting in to SMS, you consent to receive text messages from Tranquility Bookkeeping Services. Message frequency varies. Message and data rates may apply.
  • To opt out at any time, reply STOP to any message
  • To request help, reply HELP or contact us directly
  • Your SMS opt-in is voluntary and will not affect the services available to you

5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise any of these rights, please contact us using the information below.

7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on our website with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us
For questions or concerns about this Privacy Policy, please reach out:
Tranquility Bookkeeping Services, LLC
Email: [your@email.com]
Phone: [Your Phone Number]
Address: [Your Business Address]

Privacy Policy